Email Updates

Operation Rio Grande

The Operation Rio Grande website has been updated with the latest data for each of the phases. To view the latest information and data, visit operationriogrande.utah.gov.

Earlier today, the Homeless Resource Center Transition Steering Committee announced the timeline and key milestones that will be achieved over the next several months in transitioning from the downtown homeless shelter to three new resource centers. Task groups have been organized to work closely with the steering committee to ensure a smooth transition.

See below for more details about data updates and the transition documents released today.

Moving forward, the Operation Rio Grande website will continue to be updated monthly with the latest data and information on outcomes. This email newsletter will become an update on the resource center transition, including progress with the different task groups. The updates will also include the latest data packet on Operation Rio Grande. If you no longer wish to receive these emails, click “unsubscribe” at the bottom of this email.

Updates - January 23, 2019
Data updates

The Operation Rio Grande website continues to be updated monthly with the latest data on measures for each of the three phases. In addition, a more expanded data snapshot was provided at the one-year mark of Operation Rio Grande.

Common goal: prevent and minimize homelessness. Key measures: 1. Reduce the length of time people need the shelter: Baseline SFY 2017 – 48.5 days. Baseline SFY 2018 – 43.5 days. 2. Increase the number of successful exits from the shelter to housing: Baseline SFY 2017 – 119. Baseline SFY 2018 – 138. Phase 1 Outcome: Improve public safety & order by reducing the crime rate. Measurement: Part one offenses. Weeks 49-52(Dec.) 2018 97. 3-year avg. 2014-2016: 196. Phase 2 Outcome: Support people struggling with mental illness & drug addiction so they can return to a path of self-reliance. Measurement: Individuals entering treatment through the new drug court program. 2 in December 2018. 162 individuals total to date. Phase 3 Outcome: Prepare and connect individuals to income that supports housing. Measurement: Individuals employed. Through the Dignity of Work program 150 individuals have completed the program from November 2017 to December 2018.
Phase 1 Tracking Sheet
Phase 2 Tracking Sheet
Phase 3 Tracking Sheet

Homeless Resource Center Transition

Today marks an important step as we move closer to transitioning from the current homeless system model to the new resource center model. The Homeless Resource Center Transition Steering Committee announced the timeline, key milestones and the task groups organized to ensure a smooth transition. The following materials were released to the public today:

Salt Lake Area Homeless Shelter System
SALT LAKE AREA HOMELESS SHELTER SYSTEM STATE OF UTAH, SALT LAKE COUNTY SALT LAKE CITY OVERSIGHT AND FUNDING. SHELTER THE HOMELESS OWNS Men’s and Women’s Resource Center CATHOLIC COMMUNITY SERVICES Salt Lake City, Men’s Resource Center operated by the Road Home, Women’s Resource Center operated by Volunteers of America Salt Lake City and the Family Shelter operated by The Road Home in Midvale.
Resource Center Transition
RESOURCE CENTER TRANSITION JANUARY 2019. THE TRANSITION FROM THE OLD MODEL of homeless services delivery to the new model began in 2016, with the legislative appropriation for initial resource center model funding, indepth shelter bed needs analysis and statewide implementation of diversion for families. The transition process will continue through the opening of the three new resource centers in 2019. The final months of the transition is being guided by a transition team, including issue-specific task groups. See below for a breakdown of the transition team and timeline. RESOURCE CENTER TRANSITION STEERING TEAM Ensure a smooth transition from the downtown shelter to the new resource center model. Provide feedback and oversight on the work of the task groups. Client Transition Task Group Reduce the number of people that are sheltered and unsheltered before June 30, 2019. Develop the plan to assess individuals experiencing homelessness and transition them from the downtown shelter or an unsheltered situation to the resource centers or another housing situation. Ensure individuals experiencing homelessness understand the transition plan. Public Safety Task Group Create and implement a security and safety plan for downtown shelter clients transitioning to new resource centers. Make recommendations for the safety and security in and around the resource centers, including recommendations on the role of law enforcement. Outline a strategy for discharge planning from the county jail. Funders Task Group Establish and execute memoranda of understanding, contracts and budgets between Shelter the Homeless and the three resource center operators. Define success metrics for the resource centers and how this contributes to the overall homeless system. Infrastructure and Technology Task Group Ensure the safe space shuts down in a timely manner and the street is returned to a functioning city street. Develop a technology and infrastructure transition plan. Identify ongoing usage of the coordinated services card for check into homeless services and resource centers. Communication Task Group Ensure stakeholders impacted by the transition and the general public are aware of the transition plan.
Frequently Asked Questions

For more information about the resource centers and the new model, visit https://homelessutah.org/resource-centers/.

Disbursement Concerns
Disbursement continues to be a concern during the colder weather conditions. Operation Rio Grande partners have been mobilizing outreach efforts and coordinating cleanup projects. In addition, the Department of Public Safety is responding to requests from local law enforcement agencies for added support whenever necessary. To assist neighboring communities, a toolkit has been created containing best practices and resources.
DEVELOPING YOUR COMMUNITY RESPONSE TO UNSHELTERED HOMELESSNESS. DID YOU KNOW... Long-term permanent housing assistance leads to significant reductions in family homelessness. CONTENTS DEVELOPING YOUR COMMUNITY RESPONSE TO UNSHELTERED HOMELESSNESS • INTRODUCTION .............. 2 • LAW ENFORCEMENT RESPONSE STRATEGIES ..... 7 • PUBLIC SPACES RESPONSE STRATEGIES...... 9 • PLANNING AND EXECUTION BEST PRACTICES .................. 11 • RESOURCES.................. 17. Logos for the Department of Public Safety and the Department of Workforce Services.

If someone witnesses non-emergency criminal activity related to Operation Rio Grande or homelessness, please notify the local police department first. They will coordinate with Public Safety if additional support is needed. If it is an emergency, please call 911.

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